Личный кабинет

The Onlanta Company offers a wide array of IT outsourcing services, including IT infrastructure support, data system support, cloud computing, data security and application management services. OnCloud.ru provides cloud-based services using, primarily, VMware programming solutions. It provides both IT infrastructure and software-as-a-serviceservices in the cloud, aswell as hosting and virtualization ofcorporate applications. Company hard ware resources are concentrated in several partner data centers.

Onlanta is part of the LANIT Group of Companies. The company’s head office is located in Moscow, and the company has representative offices in Nizhnii Novgorod, Penza, Tver, and Barnaul. Onlanta’s partner network has representation in every region of Russia. Businesses from the financial and banking, petroleum and energy, telecommunications and networking, transport, retail, manufacturing and service industries as well as and state institutions are among the company’s clients.

The company’s cloud-based computing services entail the leasing of high-performance servers and data storage systems to clients. They require that data storage systems behigh-performing, reliable and scalable, as a client may request its cloud space be expanded or reduced at any moment, depending on its operating requirements.

111250, Russia, Moscow, proezd Zavoda Serp I Molot, 6, bld. 1

E-mail:

Phone: +7 (495) 721-12-18

Management

Sergey Taran - CEO of the Onlanta company

CORE BUSINESS AREAS:

ServiceDesk
IT infrastructure support
Engineering systems support
User support
Managed print services
OnCloud.ru services
Maintenance of information systems
Information security

Quality of IT outsourcing services provided by Onlanta is confirmed by the certificate of ISO 20000, while the information security management system complies to ISO/IEC 27001:2005.

SERVICE DESK

Onlanta specialists will receive, process and resolve the service requests;
Requests and all operations for their resolution will be registered by SD specialists in ITSM system which is based on Assyst solution by Axios Systems, the leading provider of ITSM systems;
The Client will receive the regular reporting on requests and associated actions based on the above information.

FULL RANGE OF IT INFRASTRUCTURE MANAGEMENT SERVICES

Service Requests Management
Servers and system software support
Corporate telephone communication systems support
Network hardware support
IT-infrastructure accessibility monitoring
Video-conferencing systems support
User support

SUPPORT OF ENGINEERING SYSTEMS RELATED TO IT INFRASTRUCTURE

Onlanta provides the reliable operation of engineering systems, such as:

Uninterruptible power supply
Air conditioning
Fire extinguishing
Video surveillance
Access control systems

USER SUPPORT

Setting up of workstations and laptop computers
Connection and setting up of peripheral hardware
Logging of user requests in ITSM
User consulting on software and hardware related issues
Disassembling, transfer and joining up the user computers

MANAGED PRINT SERVICES

Print auditing
Unification and optimization of printers
Printers monitoring and control automation
Cartridges replacement, purchasing of consumables
Trial operation, training of users

OnCloud.ru SERVICES

OnCloud Std - the cloud IT infrastructure of rapid deployment intended for software without high performance requirements.
OnCloud Biz – a solution for business-critical high-load information systems, the parameters are designed to ensure flexible customization.

OnCloud Std is based on VMware vCloud Suite and has the status of VMware vCloud Powered proving its compliance to the requirements of VMware. The cloud infrastructure of OnCloud.ru relies on high-end servers and data storage systems. Hardware components are produced by the leading hardware and software vendors.

The infrastructure of Oncloud Std is designed to ensure the personal data security as prescribed by the Russian Federation legislation. The certification of “ONLANTA CLOUD SECURITY SYSTEM” proves that this information system can store the personal data of all categories and, by doing so, all regulatory requirements related to information security can be met.

MAINTENANCE OF INFORMATION SYSTEMS

Technical support and uninterruptible functioning of custom applications aswell as replicated software;
Receiving the requests via Service Desk;
Remote management of the applications and their maintenance and updating;
Support of operational performance, solving of incidents and emergency situations;
Fault diagnostics, recommendations on troubleshooting;
Consulting on soft wareuse.